In Sales, presentations and negotiations go hand-in-hand and a well-trained sales organization will be more successful and will capitalize on greater opportunities. Negotiations should not be feared; rather they should be viewed as an opportunity to close deals and solidify relationships. High level negotiations as well as transactional dealings should be conducted to enhance the collaborative relationships formed with customers.
Principled behaviour is critical to successful negotiations and to the long-term, on-going relationship with the customer. The Art of Sales Negotiations explores the unique aspects of negotiating within the sales environment. This course is customized for the sales, customer service and external-facing organization to ensure that the company’s needs are met, while the external customer relationship is enhanced. The Performance Management Academy reviews the strategic aspects of negotiating and provides the tools that lead to a resounding “Yes”!