Negotiations take place all around us. The Performance Management Academy believes that free and open communications lead to healthy, vibrant and successful companies where viewpoints and ideas are exchanged readily. Varying organizational goals and objectives result in the need for internal and external negotiations resulting in the requirement for business people to be trained in this essential life skill. The Art of Negotiation (in Organizations) explores the strategic aspects of negotiating and provides the tools to prevent and resolve disputes and secure desired and negotiated outcomes.
The Performance Management Academy recognizes that Managers and employees require the appropriate skills to engage in open discussions and negotiations with each other and with internal and external customers. As negotiation takes place around us, management and staff need to be skilled and confident in negotiating techniques. The goal of negotiations is mutual satisfaction and having the needs met of all parties involved as well as the overall needs of the organization. This course helps you to prepare and conduct real-world negotiations with business partners, clients, suppliers and colleagues.