Art of Management & Spectacular Leadership Training Course


2 days

Who Should Attend

New, Emerging, Potential and Tenured Managers. This is a focused course on many of the elements of Management Essentials.


Upon completion, participants will receive a Certificate of Completion from The Performance Management Academy.





At The Performance Management Academy, the “Art of Management” is alive and well! Our core belief is that an organization’s employees will always be their most valuable asset. This course focuses on the need for Caring, Effective and Strong Leadership and Management. The focus of this session is on the skill-sets and knowledge necessary for Manager’s to optimize success within their organization.

Course Summary:

This course covers critical elements of management and leadership and teaches the best practices and behaviours that make effective managers and leaders. With a review of the various management theories and an understanding of practical applications, the course utilizes lectures, group discussions, case studies and role playing. The course examines and demonstrates ideal management behaviours that result in a professional, respected and confident leader. With an additional focus on communication, speaking and decision making, the emotional elements of the leadership role come into focus and the course participants leave with the skills to be better, stronger and more engaging managers.

Course Outline and Key Topic Areas include:

•    The Role of Management and Management Styles
•    Management and Leadership
•    The Need for Caring, Effective Leadership and Management
•    Motivation Theories and Practical Applications
•    Management Ideologies
•    Communication and Listening Skills
•    Persuasive Presentation Skills
•    Objection / Conflict Resolution and Management Skills
•    Key Elements of the Art of Management and Spectacular Leadership: Management Behaviour
•    Management Decision Making

How You Will Benefit:

•    Learn various motivational theories and methods to impact an organization’s productivity
•    Discover how to stimulate teamwork and empower staff
•    Learn the critical skills for maintaining open communications
•    Learn how to demonstrate active listening skills and project an image of caring
•    Learn to deliver persuasive, passionate presentations that inspire and motivate
•    Develop positive techniques to handle objections and resolve conflicts
•    Make better decisions and understand the management decision making process
•    How to manage a multi-generational, diverse workforce
•    Learn how to set a strategy to motivate your team
•    Develop management and leadership skills that demonstrates respect, caring and professionalism
•    Learn to present an image of poise and confidence
•    Learn skills to influence and motivate subordinates, team members, peers and executives


"Having Performance Management Academy work with our team was the best decision we could make. Together, we learned the importance of being a good manager – armed with useful information, practical tools and a common language to bring forward as we work to improve the quality of our interactions with one another and our staff. Our facilitator was very skilled and took every opportunity to take our comments and questions about present day situations in our work place, and put them in the context of the useful information we were learning through the course. It was interesting, engaging, and allowed us a whole new perspective on why, as managers, “how” we do something is just as important as “what” we do. I would recommend this workshop to any organization that values its employees and workplace health and productivity."

Indigenous Management and Supervisory Skills - Management Essentials
Chief Executive Officer, Kitselas Band Council

"The presentation, material and knowledge shared provided relevant and comprehensive best practices in recruitment and selection. The candidate screening and communications techniques were particularly insightful. I would definitely recommend this session to both new and seasoned recruiters and hiring managers. "

Progressive Recruiting, Interviewing and Selection
Recruitment and Staffing Specialist, Nasittuq Corporation

"As a manager of many years in different sectors of employment (e.g.; First Nations, Federal Government, Provincial Government and Private Sector) and having attended Management Training courses over the years, this three day (3-day) course was the most informative and motivational and provided the proper tools and knowledge on how to improve as managers. The Facilitator was most accommodating and I felt that all the people who participated felt very comfortable with him. He was very down to earth and extremely entertaining with his presentation style."

Management and Supervisory Essentials
Health Care Manager, First Nations Health Board

"Thank you very much for the workshops. They were very interesting and we all gained more knowledge with the items discussed. Great workshop and well as interesting. Additionally, we had many laughs during the exercises. Thank you ThePMAC."

Management Essentials
Executive Director, Constance Lake First Nation

"Nerahten Developments Limited is committed to the training of its staff, that all of its employees perform their jobs properly and professionally in accordance with established policies and procedures. As we have stated to the Instructor on our departure, we were very satisfied with the five day management training session. The Instructor (Charles Hendriks) explained concepts and ideas effectively, facilitated discussion encouraged participation, responded to students’ questions and had thoroughly knowledge of the course material. The text book material was informative, current and classroom/ facilities was suitable. I feel that I have gained valuable skills and knowledge that will help me in my work performance. I would like to thank all the individuals who made this training session possible and would recommend this course to others. "

Management Essentials
Projects Administration, Nerahten Developments, Fort Good Hope, NT

"I will definitely apply what I learnt in this training to my current position. Thank you." "The material was relevant and appropriate." "I enjoyed the whole experience. The trainer is skilled in engaging the class and providing information in a helpful manner. I highly recommend this training!"

Indigenous Management and Supervisory Skills - Management Essentials
Virtual On-Line Training - Comments from a variety of managers from various organizations - including Treaty 3, Kenora, ON

"I am very pleased with the Indigenous Supervisor Management Skills course. The presenter was well prepared and the content is exactly what I needed to help me function well in my job!! Thank you!!"

Indigenous Management and Supervisory Skills - Management Essentials
Friendship House Association, Prince Rupert, BC

"This training was excellent. It was a great combination between skill and knowledge-basedlearning. There were opportunities to practice what was taught through roleplay and group discussions."

Indigenous Management and Supervisory Skills - Management Essentials
Policy Analyst, Ta'an Kwach'an Council, Whitehorse, Yukon