“Express Essentials” Training Option:
This 1-day course for the Art of Open and Persuasive Communications is offered as an “Express Essentials” Training Option. Key content from the Art of Open and Persuasive Communications is covered. The focus is on succinct and condensed content and delivery – yet comprehensive understanding - of fundamental material. The attendee will leave with a solid understanding of core concepts and application. The delivery focus is on presentation and discussion with less focus on role play.
Communications and Persuasive Skills are the most valuable tools that a Manager or employee needs to master. Managers must be able to articulate plans, diffuse conflicts and handle concerns with competence and tact. They must be able to communicate clearly and persuasively and good listening skills go hand-in-hand with good management. This session provides the most complete persuasive communication skills training available – critical training for the effective Management of people throughout an organization.
The Art of Open and Persuasive Communications is focused on teaching participants how to open and maintain communications along with developing strong listening skills. Managers and work-group members will learn to recognize the barriers to open communications and how to achieve an open exchange and resolve conflicts. With an additional focus on communicating with passion and purpose, this course develops the skills needed to develop presentation skills for communicating with to internal and external customers and employees. In this course, participants will learn to deliver an impactful, structured and persuasive presentation.